Terms of service

Last updated: 18 March 2026

TERMS OF SERVICE

OVERVIEW

Welcome to EkantaLila. Throughout the site, the terms “we”, “us”, and “our” refer to EkantaLila.

EkantaLila operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). EkantaLila is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you use our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence and that you have all rights necessary to place orders and provide information for purchases.

When you place an order, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.

You are responsible for maintaining the confidentiality of any account details and for restricting access to your account and devices where applicable.

SECTION 2 - OUR PRODUCTS

We make every effort to provide accurate product information. However, colours, appearance, and presentation may vary depending on your device, browser, and settings.

Product descriptions, pricing, and availability may change at any time without notice. We reserve the right to discontinue any product at any time.

Some products may be fulfilled and shipped directly by EkantaLila, while selected products may be fulfilled and shipped by partner suppliers.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase.

We reserve the right to accept, decline, or cancel orders where reasonably necessary, including in cases of pricing errors, suspected fraud, product unavailability, or other legitimate operational reasons.

An order is not accepted until we issue an order confirmation or otherwise confirm that the order has been accepted for processing.

If we are unable to accept your order after payment has been authorised or taken, we will notify you and arrange a refund where applicable.

Your purchases may be returned or cancelled in accordance with our Return and Refund Policy and any applicable consumer rights.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price shown at checkout at the time the order is placed.

Unless otherwise stated, posted prices do not include shipping charges, customs duties, import taxes, or similar destination-based charges.

Applicable shipping charges are shown at checkout.

For destinations outside the European Union, import duties, taxes, customs fees, or similar charges may be payable on arrival or import, depending on the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

Please refer to our Shipping Policy for further details.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times shown on the website are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs processing, partner suppliers, or events outside our reasonable control.

Some products may be fulfilled and shipped directly by EkantaLila, while selected products may be fulfilled and shipped by partner suppliers.

Products in the same order may arrive separately where fulfilment methods differ.

Please refer to our Shipping Policy for further information about processing times, delivery estimates, shipping charges, and customs information.

SECTION 6 - RETURNS AND REFUNDS

Returns and refunds are governed by our Return and Refund Policy.

Please refer to that policy for information about return eligibility, return windows, return costs, refunds, and non-returnable or excluded items where applicable.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, branding, logos, product photography, and design elements, is owned by EkantaLila or its licensors and is protected by applicable intellectual property laws.

You may use the Services only for your personal, non-commercial use. You must not copy, reproduce, distribute, republish, sell, or exploit any part of the Services without our prior written permission, except where permitted by law.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party sites or services.

We are not responsible for the content, availability, practices, or policies of third-party sites you choose to access.

Your use of third-party sites is subject to their own terms and policies.

SECTION 9 - PRIVACY

All personal information collected through the Services is subject to our Privacy Policy.

Please refer to our Privacy Policy for information on how we collect, use, share, and protect your personal data.

SECTION 10 - DISCLAIMER OF WARRANTIES

Except as expressly stated by EkantaLila and to the fullest extent permitted by law, the Services and products are provided “as is” and “as available”.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or always available.

Nothing in these Terms limits any statutory rights or remedies that you may have under applicable consumer law.

SECTION 11 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, EkantaLila shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability arising under applicable consumer protection law.

SECTION 12 - STATUTORY RIGHTS

Nothing in these Terms of Service excludes, limits, or affects any rights that you may have under applicable consumer protection law, including any statutory rights that cannot lawfully be excluded or restricted.

SECTION 13 - GOVERNING LAW

These Terms of Service are governed by the laws of the Republic of Ireland.

Any disputes arising out of or relating to these Terms or your use of the Services shall be subject to the jurisdiction of the Irish courts, unless applicable consumer law provides otherwise.

SECTION 14 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to info@ekantalila.com or via our Contact page.

Trade name: EkantaLila
Operator: Serhii Vdovychenko trading as EkantaLila
Business Registration Number (CRO): 768080
Registered under the Registration of Business Names Act 1963 (Ireland)

Legal address:
7 Bramble Court, Circular Road
Ennistymon, V95 TD36
Co. Clare
Ireland

Phone: +353 87 475 5524
Email: info@ekantalila.com

SECTION 15 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our Services, business operations, or legal requirements.

The latest version will always be available on this page, and the updated version will apply from the date shown at the top of the page.